At Dw's Adult Video, we provide honest sex toy reviews and the most information available for each product we sell. We want you to make the best choice for yourself and/or your lover. If you ever need assistance, please do not hesitate to contact us. We are happy to help! Our staff is friendly, discreet, and knowledgeable. Our goal is to tastefully assist you with your sexual health. We do NOT work on commission so that we can provide the best information for you regardless of your budget.
Are warranties included with my products?
There are companies that offer warranties with their products. Those companies are:
• Adam & Eve - 5-year warranty
• Blush Novelties - 30 Day Warranty- Original Packaging required
• CalExotics -
90-day warranty: applies to all CalExotics products with the exception of Embrace, Inspire, Luxe, Mini Marvels, Red Hots, Silhouette and Vivid Raw.
1-year warranty: Embrace, Inspire, Luxe, Mini Marvels, Red Hots, Silhouette and Vivid Raw (Original receipt required)
• Evolved - offers a 5-year warranty
• Doc Johnson - 90-day warranty - receipt required
• Maia Toys - Limited 1-year warranty
• NS Novelties - 1-year warranty
• Perfect Fit - 1-year warranty - Receipt and package insert card required
• Pipedream - 60-day warranty - register product at pipedreamproducts.com/register
• Sensuelle - 1-year warranty
• Sportsheets - Limited Lifetime warranty
• XR Brands - 30-day warranty
• Zero Tolerance - 5-year warranty
If you have any issues with a product, we are more than happy to assist you with warranty issues or questions. Please reach out to us via our contact page.